Momentus Technologies Limited
Privacy Policy
Last updated: 6th June 2025
Your privacy is of the utmost importance to us. This Privacy Policy explains how Momentus Technologies Limited, a company incorporated in England and Wales (company number 14192201) and our subsidiaries and affiliates (together, "Momentus", "we" or "us") collect, use, and disclose information about you when you access or use our Glide application, websites, and other online products and services (collectively, the "Services"), and when you contact our customer service team, engage with us on social media, or otherwise interact with us. Please note that certain of our products and services may be subject to a separate privacy policy. You will know this if those services link to a different notice rather than this policy.
We may change this Privacy Policy from time to time. If we make changes, we will revise the date at the top of the policy and, in some cases, we may provide you with additional notice.
Collection of Information
Information You Provide to Us:
We may collect information when you register for an account, participate in interactive features (like submitting ratings or completing check-ins), fill out a form or a survey, participate in a contest or promotion, make a purchase, communicate with us via social media sites, request customer support, or otherwise interact with us. The information you provide may include:
Personal details: your name, email address, linked social media details, and postal address.
Payment details: payment information including billing address and payment method details.
Views and opinions: feedback, survey responses, and other information included within your interactions with us or otherwise provided via the Services.
Some users also provide information about how they are feeling in connection with providing feedback or other messages to us, but we do not infer any health-related characteristics from this information and only process it consistent with the purpose for which it was provided.
Employment information: we may also collect employment information if you sign up through one of our workplace wellness initiatives.
Other Information You May Provide: password, language settings, goals, preferences, and reflections you provide during check-ins within the Glide application.
Information We Collect When You Use the Services or Interact with Us:
When you use the Services or interact with us, we collect the following information about you:
Usage information: the sessions you use, content you view, features you access, and other similar types of usage information within the Glide application.
Transactional information: information about a purchase, such as product description, price, subscription or free trial expiration date, and time and date of the transaction.
Log information: the web browser you use, app version, access times and dates, pages viewed, your IP address, and the page you visited before navigating to our websites.
Device information: information about the computer or mobile device you use to access the Services, including the hardware model, operating system and version, device identifiers set by your device operating system, and mobile network information.
Communications: we may record our communications including chat messages, phone, or video calls, such as when you utilise our chat-bot or provide us with feedback or market research.
Information We Infer or Generate When You Use the Services:
When you use the Services, we infer or generate the following information about you:
User ID: a user ID that we will associate with your account.
Derived information: information about you based on other information we have collected. For example, like most platforms, we use your IP address to derive the approximate location of your device. We may make educated guesses about your preferences or usage patterns. We may also use information we collect about you to help determine the likelihood of you continuing to use the Services in the future.
Information We Collect from Other Sources:
We may also obtain information about you from other sources, including:
Transaction information: details from third-parties you use to install our app or purchase a subscription.
Calendar information: details from third-party calendar services that you choose to integrate with our services.
Social media data: if you create or log into your Glide account through a social media service account, we will have access to information from that account, such as your name and other account information, in accordance with your data sharing settings on that social media service.
Third party health app data: with your permission, we may also receive data from your mobile device's health app (like Apple HealthKit or Google Health Connect), including wellness-related metrics. However, we do not infer any health-related characteristics from this information and only process it consistent with the purpose for which it was originally provided.
Cookie data: we may collect information via cookies and web beacons.
Information you make public: finally, we may obtain information you have made publicly available, including from websites and online services you use, consumer research platforms, and/or business contact databases.
Use of Information
We use the information we collect as follows:
Provide and maintain the Services, including debugging to identify and repair errors (the legal basis for this processing is the performance of the user agreement between you and Momentus);
Improve the Services, including by developing new products and services (the legal basis for this processing is our legitimate interest in improving and developing new services, by exploring ways to further enhance our services and business);
Process transactions and fulfil orders (the legal basis for this processing is the performance of the user agreement between you and Momentus);
Send you transactional or relationship messages, such as receipts, account notifications, customer service responses, and other administrative messages (the legal basis for this processing is our legitimate interest in providing relevant information about our services, including your purchases from us);
Communicate with you about products, services, and events offered by Momentus and others, request feedback, and send news, gifts, or other information we think will be of interest to you (see the "Your Choices" section below for information on how to opt out of marketing messages) (The legal basis for this processing is our legitimate interest in providing information about products and services that may be of interest to you, or your consent where required by applicable law);
Monitor and analyse trends, usage, and activities in connection with the Services (the legal basis for this processing is our legitimate interest in improving our Services and understanding our users' needs and expectations);
Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Momentus and others, including to enforce our agreements and policies (the legal basis for this processing is our legitimate interest in preventing fraud and protecting and securing our assets, customers, employees and the public);
Comply with the law, such as by processing transactional records for tax filings and other compliance activities (the legal basis for this processing is compliance with our legal obligations under applicable law related to, for instance, taxation, and consumer protection law);
Create anonymous or aggregated data that no longer can be reasonably used to identify you (the legal basis for this processing is our legitimate interest in creating non-personally identifiable data to help improve our services, provide reports to third parties, and otherwise enhance and promote our business);
Personalise your online experience and the advertisements you see on other platforms based on your preferences, interests, and browsing behaviour (the legal basis for this processing is our legitimate interest in improving your experience with the Services and serving advertisements more relevant to your interests, or your consent where required by applicable law); and
Facilitate contests, sweepstakes, and promotions (the legal basis for this processing is our legitimate interest in conducting promotional activities that our users may voluntarily decide to participate in).
Disclosures of Information
We may disclose information about you as follows and as otherwise described in this Privacy Policy or at the time of collection:
With companies and contractors that perform services for us, including email service providers, payment processors, fraud prevention vendors, analytics providers, advertising partners, and other service providers;
To accountants, auditors, lawyers, and other outside professional advisors to Momentus, subject to appropriate contractual obligations of confidentiality;
If we believe disclosure is in accordance with, or required by, applicable law or legal process, including court order, subpoena, or other lawful requests by public authorities to meet national security or law enforcement requirements;
If we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, where necessary for the purposes of prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties, or to protect the rights, property, and safety of Momentus or others, or if it is necessary for the establishment, exercise or defence of legal claims;In connection with any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
Between and among Momentus and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership;
If your Glide subscription has been provided to you by someone else, like your employer or a family member who invited you to use one of their dependent subscriptions, we may inform them that you have signed up for the subscription they offered you;
If your Glide subscription was obtained through a third-party promotion, such as bundled with a third-party service or offered through a promotional code distributed by that third party, we may inform them that you redeemed the offer; and
With your consent or at your direction. For instance, you may choose to share actions you've taken through the Services using "share" or similar features or by linking your Glide account with third-party services.
We may also disclose aggregated or other information not subject to obligations under UK data protection laws with third parties.
Advertising and Analytics Services Provided by Others
We allow others to provide analytics services and serve advertisements on our behalf across the web and other online services. These entities use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and online services, including your IP address, device identifiers, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. Momentus and others may use this information to, among other things, analyse and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand your online activity. Some of our advertising partners enable us to convert your email address or phone number into an identifier to show ads that are more relevant to you on other platforms.You can manage your cookie preferences through our Cookie Preferences Manager on our website. For more information about interest-based ads, including to use ad industry tools to opt out of having your web browsing information used for behavioural advertising purposes, please visit
www.youronlinechoices.eu/. Your mobile device should also include a feature that allows you to opt out of having certain information collected through apps used for behavioural advertising purposes.
Data Transfer
Momentus is based in the United Kingdom and may have operations in other countries. As a result, we and our service providers may process information in countries which may not provide equivalent levels of data protection as the UK. Where required by law, we provide adequate protection for the transfer of personal data in accordance with applicable law, such as by obtaining your consent, or executing appropriate transfer mechanisms including adequacy decisions or Standard Contractual Clauses approved by the relevant authorities. Where relevant, you may request a copy of these transfer mechanisms by emailing us at support@momentustec.com
Privacy Rights
You may update certain account information (such as your password, name, and email address) by logging into your account, contacting us through our Help Centre, or emailing us at support@momentustec.com.
Under UK data protection law, you have the following rights:
Right of access - to request access to your personal data and information about how we process it;
Right to rectification - to have your personal data corrected if it is inaccurate or incomplete;
Right to erasure - to have your personal data deleted in certain circumstances;
Right to restrict processing - to request that we stop processing your personal data in certain circumstances;
Right to data portability - to request a copy of your personal data in a structured, commonly used, and machine-readable format;
Right to object - to object to the processing of your personal data in certain circumstances;
Rights related to automated decision-making - not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.If you request to delete your information, please note that we retain certain information when required or permitted by law.
Exercising Your Rights
You can exercise these rights by emailing us at support@momentustec.com or by submitting a request through our website. We will not discriminate against you for exercising any of your rights.You can opt out of use of data collected via the Services for targeted advertising by using our Cookie Preferences Manager to disable ad trackers on our website, or by visiting our websites with a recognised universal choice signal enabled (such as the Global Privacy Control). On our mobile app, you may adjust your mobile device settings to limit ad tracking (iOS: Settings > Privacy & Security > Tracking > Allow Apps to Request to Track; Android: Settings > Google > Ads > Opt out of Ads Personalisation). Please note that, depending on which opt-out preference signal you use, our processing of the signal may be limited to the specific browser or device that you are using. You may need to renew your opt-out if you use a different browser or device to access the Services.
Verification
Where appropriate under applicable law, such as with respect to requests to access, correct, or delete, we may verify your request by asking you to provide information that matches information we have on file.You may designate an authorised agent to exercise any of the rights set out in this Privacy Policy on your behalf. Authorised agents should submit requests through the same channels, but we may require proof that the person is authorised to act on your behalf and may also still ask you to verify your identity with us directly.
Appeals
If we deny your request, you may appeal our decision by emailing
support@momentustec.com. If you have concerns about the result of the appeal, you may contact the Information Commissioner's Office.
Other Choices
Promotional Communications
You may opt out of receiving promotional emails from Momentus by following the instructions in those emails or by logging into your account and managing your contact preferences. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Mobile Push Notifications/Alerts
With your consent, we send promotional and other push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Data Retention
We retain personal data for no longer than is necessary for the purposes for which it is processed, unless applicable law requires storage for a longer period of time. The criteria we use to determine retention periods include:
- The length of time we have an ongoing relationship with you and provide the Services to you;
- Whether there is a legal obligation to which we are subject; and
- Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).
Data Subject Rights and Complaints
In addition to the rights described under the Privacy Rights section above, if you are in the UK, you have the right to:
Object to certain processing (like receiving direct marketing), or request that we restrict processing in certain circumstances (like to retain but not further process pending resolution of a claim);
Withdraw any consent you have provided (though this will not affect the lawfulness of processing based on consent before its withdrawal);
Request that Momentus transfer certain data to another data controller;
File a complaint regarding our data protection practices with the Information Commissioner's Office (ICO). You can contact the ICO at:
https://ico.org.uk/make-a-complaint/ or by calling 0303 123 1113.
If you would like to exercise any of these rights and can't do so directly via the Services or your device, you may contact us as indicated below.
Children's Privacy
Our Services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we discover that we have collected personal information from a child under 16, we will delete such information promptly.
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the internet or electronic storage is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
Contact Us
If you have any questions about this Privacy Policy, please contact Momentus by email at support@momentustec.com
For data protection queries specifically, you can also contact our Data Protection Officer at: dpo@momentustec.com